At Old Glory Aminos, we strive to process and ship orders as quickly as possible while providing clear expectations regarding shipping methods, delivery times, and customer responsibility.

Order Processing

Orders are typically processed same-day before 2pm after payment is received, excluding weekends and holidays. Once an order has been processed and shipped, the customer will receive tracking information, if available, by email.

Shipping Methods

Old Glory Aminos ships orders using FedEx services for both domestic and international deliveries.

Domestic Shipping (United States)

Standard FedEx shipping within the contiguous United States typically arrives within 1–5 business days after shipment, depending on the destination. Shipments to Alaska and Hawaii may take 3–7 business days.

International Shipping

International shipping times vary by destination and selected service level. Standard international FedEx transit times typically range from 2–5 business days for many destinations, though delivery times may vary depending on customs processing, destination country, and local carrier conditions. Certain international shipments may require additional transit time.

Free Shipping

Orders with a subtotal of $200 or more qualify for free standard shipping within the applicable service area, unless otherwise stated at checkout.

Shipping Address Responsibility

Customers are solely responsible for providing a complete and accurate shipping address at the time of purchase. Old Glory Aminos does not verify shipping addresses prior to shipment. If an incorrect, incomplete, or undeliverable address is entered, Old Glory Aminos is not responsible for delays, delivery failures, returned packages, or additional shipping charges incurred as a result.

Risk of Loss / FOB Origin

All orders are shipped FOB Origin. Title to and risk of loss for products pass to the customer once the order leaves the Old Glory Aminos warehouse and is transferred to the shipping carrier. Old Glory Aminos is not responsible for packages that are lost, stolen, delayed, misdelivered, or damaged after they have been shipped and accepted by the carrier.

If a shipment is lost, stolen, or damaged in transit, the customer must contact the shipping carrier directly to file a claim, where applicable.

Tracking and Delivery Issues

Once tracking information has been issued, it is the customer’s responsibility to monitor the shipment and coordinate with the carrier regarding delivery updates, holds, delays, or claims. Old Glory Aminos is not responsible for delivery issues that occur after the package has been transferred to the carrier.

International Orders – Customs, Duties, and Import Restrictions

Customers placing international orders are responsible for ensuring that ordered products may be legally imported into their destination country. The customer is solely responsible for any customs duties, taxes, brokerage fees, import restrictions, seizure, refusal, or delays caused by customs or local authorities.

Contact

If you have questions regarding shipping, please contact jen@oldgloryaminos before placing your order.

Old Glory Aminos reserves the right to decline or cancel any order to jurisdictions where shipment of certain products may be restricted or prohibited.